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About the application:

INTRODUCING HALLOO The virtual smartphone system with integrated contact management, collaboration, and call tracking. Powerful and intuitive, Halloo fuses seamless customer management with a dynamic virtual smartphone system. This impressive integration builds collaboration and creates the ultimate value for your callers by arming your squad with the ability to turn knowledge into superior customer service. Forget yellow stickies. Enter notes about every call. See follow up actions, comments, and call recordings in one continuous timeline. Instant find and threaded call histories give you the large picture, in true time. For inbound and outbound calls, instantly recall the history of interactions that a particular contact has had with your squad, no matter how far back in time. The hundreds or thousands of potential clients you come into contact with need to be nurtured, developed and tracked. You might keep a call one day from someone who identifies themselves only as “Mary”, with a fast question about your product. Two weeks later, other call comes in from Mary with a few more questions. Because past interactions pop up when she calls, further conversations pick up right where they left off. SERVICE MADE SIMPLE With Halloo's smartphone and contact management features, you'll have programs to predict customer needs before the conversation begins. Call up the history of conversations with a caller before you reply. Carry on where you left off, even if the latest call was months in the past. Recognize necessary callers and who you can safely ignore. Voice mail and live call recordings also appear directly in your activity feed so that you can hear your contact in their own words. Good for training and order taking as well. Quickly search past interactions with key clients with the built-in find feature. Find by name, company or smartphone number. Take down your caller’s name and contact info right in the live call pop-up. You won’t have to leave Halloo to begin a separate contact management application. See live calls as they enter your acc. Good for supervisors and admins for monitoring call volume and activity. * Halloo Apk requires an active Halloo acc. Please visit www.halloo.com for more info or contact us at [email protected].