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Talkdesk Mobile Agent Gameplay, Trailers and Related Videos

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About the application:

TalkdeskⓇ Mobile Agent™ puts the power of the Talkdesk Enterprise Cloud Contact Center in an agent’s back pocket. Superior Call Handling On The Go Give agents the power and flexibility to create and take mobile calls with complete access to call controls, status settings, dispositions and more. Designed For Sales And Service Extend the availability of your service agents and sales representatives and be ready for unexpected volumes. Mobile Agent is excellent for field squads, work-from-home, after-hours or part-time staffing scenarios. Stay In The Know Supervisors can hold up with everything that happens on Mobile Agent. The solution is fully integrated with the Talkdesk Insights & Analytics suite, so managers can easily track performance. FEATURES: Inbound and outbound calls Status synced with Talkdesk ACD Dispositions and notes Integration with Talkdesk Analytics & Insights Integration with Salesforce and Zendesk Dark mode NOTE: - To learn more about Talkdesk Enterprise Cloud Contact Center go to www.talkdesk.com - If you have a Professional Plus or Enterprise subscription, enable the apk in the Preferences section of the Talkdesk Admin interface - If you have a Professional subscription, reach out to [email protected] so we can enable a gratis trial!